About gloqio

gloqio is an online furniture store serving customers in the United States. Our website brings furniture shopping into one straightforward place: browse product information, consider how an item may suit your space, and place an order online. We aim to make the details customers need easy to find and the shopping experience clear from product browsing through delivery.

Furniture is part of how a room works and feels. Choosing it often means weighing practical needs alongside appearance, dimensions, and the role an item will play in a home. We want the information presented on gloqio to help customers make those choices with care. Clear descriptions and direct communication are central to the experience we aim to provide.

Furniture for Everyday Spaces

Furniture is the main focus at gloqio. Our online store is organized around furniture products and the information that helps customers explore them. Product descriptions and images are intended to give a useful view of each item. Since screens can display colors differently, and products may have variations in appearance, the way an item looks in person may not be identical to its on-screen presentation.

We encourage customers to review the product details shown on the website as part of choosing an item. Consider the space where you plan to use it and the way it will fit into your day-to-day setting. If you have a question about a product, contact us by email and identify the item you are asking about. We value practical questions because they help make the information useful to the person making the decision.

A Clear Online Shopping Experience

gloqio serves the U.S. market through its website. Customers can browse furniture online, submit an order, and contact us about product or order questions. We focus on making the information presented during shopping understandable, including the costs associated with an order and the stated shipping time.

Prices include taxes, and there are no additional charges other than shipping. Orders of $427 or more ship free. Orders below $427 have a $23 shipping charge. The stated shipping time is 6 to 8 business days. These details are intended to make it easier to understand the purchase and delivery information while shopping.

We recognize that an online purchase may prompt questions at different points, from understanding a product to checking on delivery. Customers can contact gloqio about an order, a delivery concern, a product question, or a return or refund matter. Refunds are processed within 3 to 5 days.

How We Approach Customer Support

Our approach is straightforward: share clear information, communicate directly, and make it easy for customers to reach us with a question. If you contact us about an order, including the order number and the product name can help us understand what you need. For a product question, describe the item and the detail you would like clarified. You can also contact us with general questions about gloqio.

Customer service is available Monday–Friday, 9:00 AM–5:00 PM (EST), excluding U.S. federal holidays. Inquiries are reviewed during those hours in the order they are received. We aim to keep communication professional and focused on the question at hand.

We understand that furniture choices involve personal priorities and the details of a particular space. Our role is to present the shopping information available on the site and provide a contact point for questions. We encourage customers to review product information and reach out when a detail would help them decide.

Get in Touch

We welcome questions about gloqio, our furniture, and your shopping experience. Email is available for order, delivery, product, and return or refund inquiries. You can also call us during customer service hours using the phone number below.

• Store: gloqio
• Address: 5-11-1-201, Oyata, Adachi-ku, Tokyo 1200001, Japan
• Email: qianlin_03@gloqio.com
• Phone: +81 9055255239
• Customer service hours: Monday–Friday, 9:00 AM–5:00 PM (EST), excluding U.S. federal holidays.